June 23, 2021

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How Inspire Brands IT serves up innovation at scale

When Arby’s acquired Buffalo Wild Wings in 2018, it became Inspire Brands. It went on to acquire several more restaurant brands, including Jimmy John’s, SONIC Drive-In, and most recently, Dunkin’ Brands, making it the second largest restaurant company in the U.S.

The question facing CIO Raghu Sagi when he joined the $14 billion company in 2019 was: “How do we deliver digital capabilities across our distinct consumer brands, quickly and at scale?” I recently spoke with Sagi who explained that, to meet this challenge, he and his team are developing a multitenant platform architecture while also driving a full-scale cultural change. What follows is an edited version of our interview.

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