Disclosure: Cisco is a client of the author.
Cisco these days offers up a regular cadence for updates to the company’s WebEx platform, and did so again this week. It is incredible how quickly these kinds of video platforms are advancing, especially since these tools have historically been more defined by what they can’t do than by what they can accomplish. The result is a market that has developed significant peaks and valleys.
Let’s look at some of the problems endemic to videoconferencing and the features — apparently not on anyone’s roadmap — that would make things better.