May 11, 2021

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Internet Outage in Canada Blamed on Beavers Gnawing Through Fiber Cables

Internet Outage in Canada Blamed on Beavers Gnawing Through Fiber Cables

Beavers took down internet service for about 900 customers in a remote Canadian community this weekend after gnawing through crucial fiber cables, the Candian Broadcasting Corporation reported Sunday. From a report: The outage, which has since been resolved, also affected 60 cable TV customers and disrupted local cell phone service, according to a statement from the area’s provider, Telus. Tumbler Ridge, a tiny municipality in northeastern British Columbia with a population of about 2,000 people, lost service for roughly 36 hours in what Telus described as a “uniquely Canadian disruption!”

“Beavers have chewed through our fibre cable at multiple points, causing extensive damage,” said Telus spokesperson Liz Sauve in an email to Gizmodo. “Our team located a nearby dam, and it appears the beavers dug underground alongside the creek to reach our cable, which is buried about three feet underground and protected by a 4.5-inch thick conduit. The beavers first chewed through the conduit before chewing through the cable in multiple locations.” After going down early Saturday morning, service was restored just before 6:30 p.m. ET on Sunday, Sauve confirmed. In its statement, the company said crews worked “around the clock” to address the issue and determine how far the damage continued up the cable line. Telus brought in additional equipment and technicians to tackle “challenging conditions” due to the fact that the ground above the cable is partially frozen this time of year.

Read more of this story at Slashdot.